A 50% deposit must be received on confirmation of the dates and full payment must be received at least 4 weeks prior to departure. If the deposit is not made upon confirmation of dates, the company has the right to give the booking dates to another group.
If a trip is cancelled by the clients less than 4 weeks prior to departure, the deposit will be forfeited. If a trip is cancelled less than 2 week prior to departure for unreasonable reasons*, the total amount will be forfeited.
Please note that a deposit of MUR 25,000 is requested in case of breakage or loss of equipment. This amount will be refunded on the client’s return to Mauritius. In case of loss or breakage of equipment due to client’s negligence, the company will use the money to cover for repairs.
If a trip is cancelled by the company due to bad weather or another unforeseen event, the client will be refunded in full.
*The company reserves the right to decide if a cancellation is made on reasonable grounds. Reasonable cancelation may include bad weather or other unforeseen events.
If one of the transporters is not operational for unforeseen reasons, another boat will be made available.
For available dates, please check with the company.